Terms of use

  Public offer
  Appendix 1 - Notice of Liability

Public offer

«ELEPAY», location Turkmenistan, Balkanabad, 209 block, KHAN shopping center, 1st floor, office ELEPAY.RU the company that operates in accordance with the legislation of Turkmenistan publishes this agreement on the use of the "ELEPAY" system on the website ELEPAY.RU (hereinafter referred to as the "agreement"), which is a public Offer (offer) of "ELEPAY" to both individuals and legal entities, hereinafter referred to as Users.

Before using the service, the User must read and accept all the terms of this agreement. Otherwise, the User cannot use the service.

This agreement is available for public access on the Internet at elepay.ru and can be changed by the service Management unilaterally without additional notification to the User.

This Agreement, entered into by the acceptance of this offer does not require the signing of bilateral and really electronically.

1. Terms and definitions

1.1. "ELEPAY" is a trademark that is the name of an electronic and cash currency exchange point of the WebMoney system and offers its services through a special software interface for all Users.

1.2. the User is any individual who uses the services of the "ELEPAY" service.

1.3. Electronic currency - a monetary obligation between the developer of this currency and its user, expressed digitally.

1.4. Payment system is a software and hardware product developed by a third party and is a mechanism for implementing accounting of monetary obligations, as well as organizing mutual settlements between its users.

1.5. services of the service - operations for the exchange of electronic currencies, with subsequent delivery to the User.

1.6. Payment - transfer of electronic currency from the payer to the recipient.

1.7. e-currency Price-expresses the value of a unit of e-currency for a certain amount of money, in exchange for which the seller is ready to transfer to the buyer's property (sell) one unit of e-currency. The price of electronic currency is set by the seller of electronic currency at its discretion and can be changed without warning to the user.

2. Introduction

2.1. This agreement regulates the relationship between the User and the Service regarding the services provided by the Service to the User and cancels all previous agreements between the Service and the User on this subject.

2.2. This agreement does not cancel the current legislation of the countries of registration and location of the Service and the User, as well as the contractual relationship between the User and the Payment system (s). If the User cannot use the services of the Service under the terms of current legislation or other agreements, then the use of these services by the User is prohibited by these rules and will be considered illegal.

2.3. the Service guarantees and ensures the confidentiality of information about the User and its operations. The service may provide this information only at the request of authorized state bodies, officials or representatives of Payment systems, if there are legal grounds for this.

3. The subject of the agreement

3.1. the Subject of this agreement is electronic currency exchange services, as well as other services described on the Service's website.

3.2. the Service offers its services to all Users and does not verify the eligibility and legality of the User's possession of electronic currencies and/or financial assets, and does not supervise the User's operations in any of the Payment systems.

3.3. Payment systems and / or financial institutions are solely responsible for the funds entrusted to them by the User. The service can not be a party to the agreement between the Payment system and/or financial institution and the User and is not responsible in any way for the incorrect or unauthorized use of the Payment system features by the User, as well as for the user's abuse of the functionality of the Payment system.
The mutual rights and obligations of the User and the Payment system and / or financial institution are regulated by the relevant agreements.

3.4. Any completed operation for entering and withdrawing electronic currency, as well as any other operation offered by the Service to the User is considered irrevocable, i.e. it cannot be canceled by the User after its completion - the User receives what is due to him under the previously accepted terms of the transaction.

3.5. the Service has the right to suspend or cancel an ongoing operation, if the authorized authorities receive information about the user's unauthorized possession of electronic currencies or financial resources and/or other information that makes it impossible for the Service to provide services to the User.

3.6. the Service has the right to suspend or cancel an ongoing operation if the User violates the terms of this agreement.

3.7. the Service has the right to cancel the operation and return the electronic currency and/or financial funds deposited by the User without explanation.

3.8. The User agrees:

  • exclude any possible complicity in illegal trade and any other illegal operations using the services of the Service;
  • exclude any possible complicity in financial fraud, do not use the Service for the purpose of creating and distributing pyramids, as well as for performing other actions contrary to the law and legal norms;
  • exclude in their practical activities using the Service any actions that may cause direct or indirect harm to the fight against money laundering and legalization of funds obtained illegally;

3.9. The Service undertakes to take all possible and available actions to prevent attempts of illegal trade, financial fraud and money laundering using the services of the Service. These actions include, but are not limited to:

  • provide all possible assistance to law enforcement agencies in the search for and capture of financial terrorists engaged in illegal money laundering activities;
  • providing information related to the processing of the Service to the competent authorities in accordance with current legislation;
  • improving the Service to prevent direct or indirect use of the Service in activities that are contrary to legislation aimed at combating illegal trade, financial fraud and money laundering.

4. Service Services

4.1. Ordering the services of the Service and receiving information about the progress of the transaction by the User is made exclusively through contacts with a representative of the Service.

4.2. the Service offers its services according to the following work schedule:

  • seven days a week and around the clock-the Service works;
  • 10:00-19:00 (перерыв: 13:00-14:00) in Ashgabat-the work of the support service.

5. The cost of services

5.1. Rates are determined by the Service management and published on the Service's website. The Service management has the right to change the service rates without additional notification.

5.2. in Addition to the established prices, the User also reimburses all additional expenses for postal items, telephone, Fax, etc. incurred in the course of business relations with the Service.

6. Taxation

6.1. The Service is not a tax agent for the User and will not notify the user about their tax expenses. The user undertakes to pay all taxes required by the tax legislation of their place of residence.

6.2. If the Service authorities require the payment of taxes or User cover debts resulting from refusal to pay taxes, the User agrees to reimburse all such payments.

7. Guarantees and liability of the parties

7.1. The Service provides its services on an "as is" basis as described on the pages of the Service's website and does not offer any additional guarantees.

7.2. The service guarantees the fulfillment of obligations to the User only within the amounts entrusted to the Service by the User to perform the operation.

7.3. The Service will make every effort, but does not guarantee that its services will be available around the clock and on a daily basis. The service does not bear any responsibility for losses, lost profits and other costs incurred by the User as a result of the inability to access the site and services of the Service.

7.4. The Service does not bear any responsibility for losses, lost profits and other expenses of the User resulting from delays, errors or failures in making Bank payments or electronic transfers.

7.5. The Service does not bear any responsibility for losses, lost profits and other expenses of the User that are the result of erroneous expectations of the User regarding the service's tariff rates, profitability of transactions and other subjective factors.

7.6. The User guarantees compensation for losses of the Service (management company, managers and employees) in cases of claims or claims directly or indirectly related to the User's use of the Service, except for losses caused by guilty (intentional or negligent) actions of the Service itself.

7.7. The User guarantees that he is the owner or has legal grounds for disposing of the amounts used in his transactions.

7.8. The user agrees not to tamper with communication flows associated with the operation of the Service.

7.9. The User acknowledges that the content of the Service site falls under the protection of legislation on the protection of property rights, intellectual property and copyright. Unauthorized use of this content is illegal.

8. Force majeure

8.1. Neither the User nor the Service will be liable to each other for delays or non-performance of their obligations resulting from force majeure, including natural disasters, fire, flood, terrorist acts, changes of power, civil unrest, as well as non-functioning of Payment systems, power supply systems, communication networks and Internet service providers.

8.2 If an error occurs during the exchange payment, the service tries to return the funds to the client automatically.

9. Details of the exchange office

Support and financial issues:

  • WebMoney ID: 385597983163;
  • phone number: +993 65 831438;
  • Email address: support@elepay.ru;

Registration number of the exchange office in the MegaStock catalog: 198497.


Appendix 1-risk Notification

The offered goods and services are not provided by order of a person or company operating the WebMoney Transfer system. We are an independent company that provides services and independently make decisions about prices and offers. Companies operating the WebMoney Transfer system do not receive commissions or other remuneration for participating in the provision of services and do not bear any responsibility for our activities.

The certification made by WebMoney Transfer only confirms our contact details and confirms our identity. It is carried out at our request and does not mean that we are in any way connected with the sales of operators of the WebMoney system.